1. Overview

Beedeg Shipping Ghana Ltd (“Beedeg,” “we,” or “our”) respects your privacy.
This Privacy Policy describes how we collect, store, use, and protect your information while providing freight forwarding, customs brokerage, warehousing, and consultancy services.

2. Information We Collect

We collect personal, business, and shipment-related data to provide efficient logistics services.

a. Personal Information

• Full name, company, contact number, and email
  
• Address and tax identification number
  
• Identification documents for customs clearance

b. Shipment and Transaction Information

• Cargo descriptions, invoices, bills of lading, airway bills
• Origin, destination, and routing details
• Payment and transaction history

c. Technical Data

• Device and browser information
  
• IP address and website activity (via analytics and cookies)

3. How We Use Your Data

We use collected data to:

• Manage shipment bookings and payments
• Communicate updates and delivery notifications
• Fulfill customs and regulatory requirements
• Optimize routes, pricing, and efficiency
• Prevent fraud and ensure security
• Send promotional or service updates (only with consent)

4. Information Sharing

We may share limited information with:

• Carrier partners (airlines, shipping lines, trucking companies)
• Customs authorities, port operators, and GRA
• Insurance providers, banks, and auditors
• IT service providers and cloud platforms
• Legal authorities where required by law

We never sell or rent personal data to third parties.

5. Data Retention and Security

All records are securely stored in compliance with Ghanaian customs laws and ISO 27001 data standards.
Data is retained for at least 7 years to meet legal and regulatory obligations.

Security measures include:

• Encrypted data transmission (SSL)
• Secure access control
• Firewalls and regular data audits

6. Cookies and Analytics

We use cookies to enhance browsing experience and monitor website usage.
You can disable cookies in browser settings, but some features may not work properly.

7. Your Rights

Under Ghana’s Data Protection Act (Act 843), you have the right to:

• Access, correct, or delete your data
• Withdraw marketing consent
• Request copies of records related to your shipments

To exercise these rights, contact info@beedeg.com.

8. Data Transfer

Data may be transferred securely to international partners for multimodal and transshipment services.
All transfers comply with applicable data protection laws.

9. Policy Updates

We may revise this policy to reflect changes in operations or legal obligations.
Updated versions will be posted on our website.